Cookie Policy
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website operators. This Cookie Policy explains how Felix Financial Services (“Felix,” “we,” “us,” or “our”) uses cookies and similar technologies when you use our platform and services.
2. How We Use Cookies
We use cookies for the following purposes:
- Authentication and Session Management: To keep you securely signed in to your account and maintain your session as you navigate the platform.
- Security: To help detect and prevent fraud, unauthorized access, and other malicious activity.
- Preferences: To remember your settings, such as your partner-branded context and user interface preferences.
- Analytics: To collect aggregated, de-identified information about how users interact with our platform, which helps us identify areas for improvement and measure the effectiveness of our features.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our platform. They enable core functionality such as authentication, session management, and security protections (including CSRF token validation). Without these cookies, the platform cannot function properly. These cookies do not require your consent and cannot be disabled.
3.2 Preference Cookies
These cookies remember your choices and settings to provide a more personalized experience. For example, they may store your partner-branded context or user interface preferences so that you do not need to re-enter them on each visit.
3.3 Analytics Cookies
We use analytics cookies to collect aggregated, de-identified data about how users interact with our platform. This data is used solely to improve the functionality and user experience of our services. Analytics data is not used for advertising, profiling, or cross-site tracking purposes.
4. Third-Party Cookies
We use a third-party analytics service that may place its own cookies on your device to collect usage data on our behalf. This service collects only aggregated, de-identified data and is contractually prohibited from using the data for any purpose other than providing analytics services to us. We do not use any third-party advertising cookies, retargeting cookies, or social media tracking cookies.
5. Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device and delete them individually;
- Block third-party cookies;
- Block cookies from specific websites;
- Block all cookies; or
- Delete all cookies when you close your browser.
Please note that if you disable or block strictly necessary cookies, you will not be able to sign in to or use our platform. Disabling preference cookies may result in a less personalized experience. Disabling analytics cookies will not affect the functionality of the platform.
For more information about managing cookies in your specific browser, please refer to your browser’s help documentation.
6. Do Not Track Signals
Some browsers offer a “Do Not Track” (“DNT”) setting that sends a signal to websites you visit indicating that you do not want to be tracked. We honor Do Not Track signals where technically feasible. When we detect a DNT signal, we will not load non-essential analytics cookies for that session.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
Felix Financial Services
Email: support@meetfelix.app
For more information about how we handle your personal information, please see our Privacy Policy.